Annas Linens - Attempted to Return a Defective Item back to Anna's Linens - No Returns
On July 16, 2015, My husband, John Jacob purchased a ironing board cover from Anna's Linens - 4241 W. Camp Wisdom Rd, Dallas, TX 75237.
He took it home & attempted to put the cover on our ironing board; it was torn and he was unable to use it. He went right back to Anna Linen's & was informed due to all sales final, they would not even do an exchange. How was he suppose to know this item was defective, in a package??????? And there were no signs regarding all sales final, this was done afterwards.
If they are going out of business, the manager should have happily let him do an exchange or give him his money back, that's ridiculous! No wonder they are going out of business. Its not about the cost of the item, its the principle. What would it hurt to do an exchange.
He was so upset, he left the piece of junk there.
This issue still need resolving asap and he should be compensated with a gift card or able to select something from the store. Really don't want to do business with them at all.
Please call Judy Jacob at 214-232-**** or email me with a resolution @ jacobja@***.com. This should never have gone this far!
Reason of review: Bad quality.
Monetary Loss: $7.
Preferred solution: Full refund.
Annas Linens Cons: Customer service.
Location: Duncanville, Texas
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Comments
Please avoid publishing any personal information and promotional content
That is not the reason why Annas Linens went out of Business. Before the liquidation process, returns and exchanges were done with no questions asked. Just try and understand that they are only doing their job and following policy with the liquidation in process.