Annas Linens - Will not price match! Poor quality! Paid one price then went on sale!
I ordered a 10 piece comforter set Fretworks online for $59.99 and then it went on sale for $39.99 and I emailed before the 14 days and they never got back to me.I requested a refund or a price match and they said they would get back to me.
When I called them they said it was too late because it had been passed the 14 days and I told him I had already emailed them and they just kept skirting around the issue. This 10 piece comforter set is not quality material, there were threads hanging out on the edge of the comforter and one pillow has already split at the seams. I may have paid $39.99 for this 10 piece comforter set but it definitely is not worth $59.99. Anna's linens has never got back to me in an email or refunded me any money.
I believe their customer service is not accommodating the customer. they just want to get as much money as possible and do not honor their price match policy nor did they reply to emails. If you want to purchase from Anna's linens go into the store and examine the product and the quality. When you order online you never know what you're going to get.
I believe after one washing of this comforter that it is not going to hold together.Not quality material!
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Would not honor price match
- Reason of review:
- Pricing issue
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Comforter Set
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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